Welcome to AimateVIP – your destination for cutting-edge smart wearable technology and apparel. By placing an order with us, you agree to these terms.
We accept Visa, Mastercard, American Express, Discover, and PayPal payments. All transactions are secured with SSL encryption. Your payment must clear before we begin processing your order of our premium techwear products.
After checkout, you'll receive an order confirmation email within 2 hours. Please verify all details including product specifications, sizing, and shipping address. For smart garments with integrated technology, we cannot modify orders once production begins due to technical customization requirements.
We may cancel orders if inventory discrepancies occur or if we suspect fraudulent activity. For our specialized tech apparel, we reserve the right to limit quantities per customer to prevent reselling. You may request order cancellation within 12 hours of purchase by emailing [email protected].
All prices reflect USD and include applicable technology development costs. International customers are responsible for customs duties. Price adjustments are not offered for promotional periods after purchase due to our specialized manufacturing process.
Custom techwear requires 3-7 business days for quality assurance testing before shipping. Global delivery takes 7-15 business days via DHL/FedEx. You'll receive production updates and a tracking number once your intelligent apparel ships. Delays may occur during firmware updates or component calibration.
You may return unworn, unactivated tech products within 21 days of delivery. Smart garments with connected features must have factory reset documentation. Return shipping costs are the customer's responsibility. Exchanges for sizing take an additional 10-14 business days due to technical reconfiguration needs.
Our smart apparel carries a 6-month warranty against manufacturing defects in materials or workmanship. This excludes damage from improper use, firmware modifications, or exposure to liquids. Warranty claims require proof of purchase and diagnostic reports from our technical team.
For order inquiries regarding our smart wearable technology: [email protected]. Include your order number and product SKU for faster resolution. Response time is 24-48 hours during business days.
